Your privacy matters to gbajje. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We've written it in plain language so there's nothing to guess at.
This Privacy Policy applies to all users of the gbajje platform, including visitors, registered members, and active players. It should be read alongside our Terms and Conditions and Responsible Gaming policy.
gbajje is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "gbajje", "we", "us", or "our", it means the gbajje platform and the team responsible for operating it.
gbajje acts as the data controller for the personal information you provide when you register, deposit, play games, or contact our support team. This means gbajje is responsible for deciding how and why your personal data is processed, and for making sure that processing is done lawfully and securely.
If you have any questions about how gbajje handles your personal data, you can contact us at any time at [email protected]. Our support team is available 24 hours a day, seven days a week, and communicates in both English and Bengali.
gbajje collects only the personal data that is necessary to operate the platform, verify your identity, process payments, and keep your account secure. Below is a summary of the categories of data we collect and what each category includes.
| Category | What It Includes |
|---|---|
| Identity Data | Full legal name, date of birth, gender, copies of government-issued ID documents submitted during verification. |
| Contact Data | Email address, phone number, and any other contact details you provide when registering or updating your account. |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records associated with your gbajje account. |
| Usage Data | Games played, bets placed, session duration, bonus usage, and other activity data generated while you use gbajje. |
| Technical Data | IP address, device type, browser type and version, operating system, and approximate location derived from your IP. |
| Communications | Messages you send to gbajje support, feedback you submit, and records of any correspondence between you and gbajje. |
gbajje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required by law for responsible gaming purposes.
gbajje collects your personal data through several channels, depending on how you interact with the platform:
gbajje only collects data that is relevant and necessary for the purposes described in this Privacy Policy. We do not purchase personal data from data brokers or marketing list providers.
gbajje uses your personal data for the following purposes. Each purpose is tied to a specific legal basis, which is explained in Section 5.
gbajje will only send you marketing communications if you have explicitly opted in to receive them. You can withdraw your consent at any time through your account settings or by contacting support.
gbajje processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
gbajje does not sell your personal data to third parties. We share your data only in the following limited circumstances:
gbajje will never share your personal data with advertisers, data brokers, or any third party for their own marketing purposes without your explicit consent.
gbajje retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods that apply to different categories of data are as follows:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | Minimum 5 years from the date of each transaction |
| Game and betting history | Duration of account plus 2 years after closure |
| Support communications | 3 years from the date of the last communication |
| Technical and usage logs | Up to 12 months on a rolling basis |
After the applicable retention period, gbajje will securely delete or anonymise your personal data so that it can no longer be linked back to you.
gbajje uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site so we can keep improving it.
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to use the gbajje platform normally.
gbajje does not use third-party advertising cookies or allow external ad networks to place tracking cookies on the gbajje platform.
gbajje takes the security of your personal data seriously. We have put in place a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.
While gbajje takes every reasonable precaution to protect your data, no online platform can guarantee 100% security. If you suspect your account has been compromised, contact gbajje support immediately at [email protected].
As a gbajje user, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team. gbajje will respond to all valid requests within a reasonable timeframe.
Request a copy of the personal data gbajje holds about you.
Ask gbajje to correct inaccurate or incomplete data about you.
Request deletion of your data where there is no legal reason to keep it.
Ask gbajje to limit how your data is used in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, contact gbajje at [email protected]. We may need to verify your identity before processing your request to protect your account security.
The gbajje platform is strictly for adults aged 18 and over. gbajje does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on gbajje or provided personal data to us, please contact our support team immediately at [email protected].
Upon receiving a verified report of underage registration, gbajje will close the account, delete all associated personal data, and return any deposited funds in accordance with our standard procedures.
If gbajje discovers that an account belongs to a person under 18, the account will be closed immediately and the matter escalated in line with our child protection obligations.
gbajje may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated date at the top of this page will be revised.
For significant changes that affect how we use your personal data, gbajje will notify registered players by email or through an in-platform notification before the changes take effect. Your continued use of gbajje after a policy update constitutes your acknowledgement of the revised Privacy Policy.
We recommend bookmarking this page and checking it periodically so you always know how gbajje is handling your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way gbajje handles your personal data, please get in touch with our support team. We're available around the clock and happy to help in both English and Bengali.
You can reach gbajje at: [email protected]
Privacy questions are taken seriously at gbajje. If you contact us about your data, a real member of our team will review your request personally and respond as quickly as possible.
Our Commitment
At gbajje, privacy isn't just a legal checkbox. Here's what our commitment to data protection looks like in practice every day.
Every piece of data you send to gbajje travels over an encrypted connection. Your login credentials, payment details, and personal information are protected from the moment they leave your device to the moment they reach our servers.
gbajje gives you real control over your personal information. You can access, correct, or request deletion of your data at any time. No complicated processes, no waiting weeks for a response — just contact our support team and we'll handle it.
gbajje will never sell your personal data to advertisers, data brokers, or any third party for their own commercial use. Your information is used only to operate and improve the gbajje platform and to meet our legal obligations.
gbajje doesn't hold onto your data indefinitely. We have defined retention periods for every category of data we collect, and once those periods expire, your information is securely deleted or anonymised — no exceptions.
Have a question about your data? Our support team is available 24/7 and communicates in Bengali. Privacy requests are handled by real people who understand what you're asking and will give you a straight answer.
gbajje only collects the data that is genuinely needed to run the platform and meet our legal obligations. We don't ask for information we don't need, and we don't keep it longer than necessary. Less data collected means less risk for you.
Get Started
Now you know exactly how gbajje handles your personal data. We built this platform with privacy and security at the core — so you can focus on the games, not the fine print. Ready to join? It takes less than two minutes to register.
18+ only. Gambling involves risk. Please play responsibly.